Pocket Pass Digital, OPC. ("we," "us," "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and disclose your information when you use our digital wallet platform (the "Platform").
1. Information We Collect
- Personal Information: When you create an account with us, we may collect personal information such as your name, email address, phone number, date of birth, and billing information.
- Transaction Information: We collect information about your transactions made through the Platform, including details of the transactions and the merchants involved.
- Device Information: We may collect information about the devices you use to access our Platform, including unique device identifiers, IP address, browser type, and operating system.
- Usage Information: We gather information about how you interact with our Platform, such as the pages you visit, the features you use, and the actions you take.
- Location Information: With your consent, we may collect information about your location using GPS or other technologies to provide location-based services.
2. How We Use Your Information
- To Provide Services: We use your information to operate, maintain, and improve our Platform, including processing transactions and providing customer support.
- To Personalize Your Experience: We may use your information to tailor our services to your preferences and interests, such as recommending relevant products or offers.
- For Security Purposes: We use your information to detect and prevent fraud, unauthorized access, and other security incidents.
- To Communicate with You: We may use your contact information to send you updates, newsletters, and promotional materials, as well as respond to your inquiries and provide customer support.
3. How We Share Your Information
- With Third-Party Service Providers: We may share your information with third-party service providers who assist us in providing the Platform, such as payment processors, cloud hosting providers, and marketing partners.
- For Legal Purposes: We may disclose your information to comply with legal obligations, enforce our policies, respond to legal requests, or protect our rights, property, or safety.
- In Connection with Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- With Your Consent: We may share your information with third parties for other purposes with your consent.
4. Your Choices
- Account Information: You can review and update your account information by logging into your account settings.
- Marketing Communications: You can opt out of receiving marketing communications from us by following the instructions provided in the communication.
- Location Information: You can prevent us from collecting your location information by adjusting your device settings.
5. Data Retention
We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
6. Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.
7. Children's Privacy
Our Platform is not intended for children under the age of 18, and we do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at wecare@pocketpass.app.
By using our Platform, you agree to the terms of this Privacy Policy. Please read it carefully and contact us if you have any questions.
This Agreement is effective as of January 1, 2025.